Cancellation Policy and Terms and Conditions

This website is owned by Adventurous by Nature Pty Ltd as trustee for the Hile Family Trust trading as Adventurous Women (ABN 96 475 116 939), herein after referred to as "Adventurous Women", unless otherwise specified. Use of this website is subject to the following Terms & Conditions and applies to any booking made through the website or through direct contact with Adventurous Women. In these booking terms and conditions, "you" and "your" means all persons named on the booking (including anyone who is added or substituted at a later date). "We", "us" and "our" means Adventurous Women. "Service Provider/s" means Third Party.

1. Overseas Travel Related Adventures - Adventurous Women is not a licensed travel agent (Travel Agents Act 1985), nor a carrier or hotelier, nor do we own aircraft, hotels or coaches. The services Adventurous Women provide consists of arranging and coordinating accommodation, tours and transfers, escorting tours, and introducing clients to various third party travel service providers. We exercise every care in the selection of reputable travel agents, airlines, tour operators, coach operators, hotels and other service providers of the various travel services which are used in these tours. It is important to note, therefore, all bookings with Adventurous Women are subject to the terms, conditions and limitations of liability imposed by the service providers whose services we utilise, some of which limit or exclude liability in respect of death, personal injury, delay and loss of damage of baggage. Because of this Adventurous Women does not accept liability for events beyond our control, nor liability for accidents incurred due to actions taken at your own risk.

Each of our Tour Operators/Service Providers have their own booking conditions & cancellation policy over and above those of Adventurous Women's booking conditions, please ensure you request them and read them carefully.  Adventurous Women's Cancellation Policy can be viewed at the bottom of this website under the heading 'Cancellation Policy'. Please ensure you read it carefully, as by paying your deposit, you acknowledge that you accept this cancellation policy, over and above that of our Service Providers.

Adventurous Women Cancellation Policy - Overseas Travel:
Cancellation of More than 70 days - Loss of Deposit
Between 69 and 31 days - Loss of 50% of Tour Cost
30 days or less - Loss of 100% of Tour Cost

 

 

2. Events, Activities & Tours "Adventures" Provided by Solely by Adventurous Women - In many circumstances, Adventurous Women provide events, activities and tours run independently of any external service provider.  This being the case, when you book and make a payment, your contract is between you and Adventurous Women. 

2a) Duration of each adventure advertised by us is approximate.  Any itinerary provided to you is indicative only and the order of the events may change.

2b) Certain adventures we provide are subject to minimum age, health or other restrictions. It is your responsibility to check these restrictions with us. 

2c) Adventure photographs/descriptions are representative only. Images are either purchased by ourselves or are images that we own. The images used by Adventurous Women are protected by copyright and must not be copied in whole or in part without the written permission of Adventurous Women.

2d) Adventurous Women is not liable for any inconvenience caused or expenses incurred by use of any information provided on our website. Adventurous women disclaims all liability for any errors, unauthorized access to your personal information or inaccuracies of information supplied by third parties. Adventurous Women will not be liable for direct, indirect, consequential or incidental damages, including but not limited to lost profits, savings or damages.

2e) All the material on our website is subject to the copyright of Adventurous Women or its third party service providers. You must not reproduce any of the material contained on the website unless it is for your own personal use. You may not provide a link to our website from another website without Adventurous Women's written consent.

2f) Some of the adventures we run are considered dangerous. We hold a current 10 Million Public Liability Insurance Policy, but we recommend that you acquire your own insurance cover which is your responsibility.  Prior to participating in any adventure you should be aware of the risks involved. Adventurous Women can provide further information if you are in any doubt about any adventure.

2g) The Adventurous Women website may include links to other websites that are operated by third parties ("Third Party Websites"). Adventurous Women does not accept any responsibility for your use of the Third Party Websites and have not checked: (1) the accuracy or completeness of any information; or (2) the suitability or quality of the goods and services, made available on the Third Party Websites. Your use of the Third Party Websites may be subject to separate terms and conditions displayed on the Third Party Websites. You acknowledge that Adventurous Women may receive commissions in respect of goods or services that you purchase on a Third Party Website when you access that Third Party Website using a link from our Website. For instance, Travel Insurance is provided by 'Travel Insurance Direct', so when you click on the insurance banner you will be redirected to a website operated by Travel Insurance Direct. If you do not agree with any part of these terms and conditions, you must not use the Website. Adventurous women excludes all liability to you in relation to your use of the Website.

2h) All Prices quoted are in Australian dollars, include GST and are correct at time of publication. Adventurous Women reserves the right to change prices without notice.

2i) By selecting the "Book Now" or "Pay Now" button or downloading any booking material or by accessing any data, information or material using the Website, you agree to be bound by these terms and conditions.

2j) Our Cancellation Policy can be viewed at the bottom of the front page of our website under the heading "Cancellation Policy"

In the event that you cancel your booking, the following charges apply.

Notice of cancellation must be in writing, with an email as an acceptable form of communication, directly to Adventurous Women, with the following conditions:

No refund is available after departure of a tour has commenced.

All prices are GST inclusive.

 

3. Events, Activities & Tours  "Adventures" Provided by Third Party Service Providers - In some circumstances, Adventurous Women acts as an agent only. Adventurous Women acts as an agent for third party service providers for the purposes of marketing their service or adventure. In this instance, when you undertake an adventure with a service provider other than Adventurous Women, your contract is between you and the service provider and you will be subject to the Terms and Conditions of that service provider. Adventurous Women will on request, provide these Terms & Conditions prior to accepting any payment from you. Please ensure you read them carefully, as by making a payment, you acknowlege that you accept these booking conditions. Adventurous Women make no guarantees or warranties implied or otherwise about the services that are provided to yourself by our service providers.

3a). Adventurous Women has no liability for any damage or loss caused by any negligent omission or act of any service provider or third party. Adventurous Women has no liability for any act, default or omission, whether negligent or otherwise, of any service provider. Where Adventurous Women's liability cannot be excluded, such liability is limited to the value of the adventure purchased.

3b) Duration of each adventure advertised by us is approximate. These duration times are given to us by the service provider as a guide. Any itinerary provided to you is indicative only and the order of the events may change.

3c) Certain adventures provided by our service providers are subject to minimum age, health or other restrictions. It is your responsibility to check these restrictions with the service provider. Contact details of each service provider are given when a booking is confirmed.

3d) Adventure photographs/descriptions are representative only. Images are either supplied by the service provider, purchased by ourselves, or are images that we own. The images used by Adventurous Women are protected by copyright and must not be copied in whole or in part without the written permission of Adventurous Women.

3e) Adventurous Women is not liable for any inconvenience caused or expenses incurred by use of any information provided on our website. Adventurous women disclaims all liability for any errors, unauthorized access to your personal information or inaccuracies of information supplied by third parties. Adventurous Women will not be liable for direct, indirect, consequential or incidental damages, including but not limited to lost profits, savings or damages. The inclusion of a service provider on our website does not indicate that Adventurous Women endorses or recommends that service provider.

3f) Independent service providers supply the information relative to their particular adventure, however we do try to ensure that our advertising information is accurate. The content or format of some of the adventures may change slightly from time to time, so we do recommend you check this with the service provider. Your participation in each adventure is subject to your acceptance of the service provider's Terms & Conditions. Adventurous Women makes no specific representation as to the standard, class or description of services provided by third parties including the service providers. Adventurous Women does not accept liability for any errors or omissions and reserves the right to change information published on our website. It is your responsibility to check our website from time to time for possible changes.

3g) All the material on our website is subject to the copyright of Adventurous Women or its third party service providers. You must not reproduce any of the material contained on the website unless it is for your own personal use. You may not provide a link to our website from another website without Adventurous Women's written consent.

3h) Some of the adventures we promote as the agent, are considered dangerous. Prior to participating in any adventure you should be aware of the risks involved. Adventurous Women can provide further information if you are in any doubt about any adventure. It is a requirement that our service providers hold current Public Liability Insurance.  Responsibility rests with you to make your own enquiries with the service provider and other third parties, as to the need to acquire your own insurance cover.

3i) The Adventurous Women website may include links to other websites that are operated by third parties ("Third Party Websites"). Adventurous Women does not accept any responsibility for your use of the Third Party Websites and have not checked: (1) the accuracy or completeness of any information; or (2) the suitability or quality of the goods and services, made available on the Third Party Websites. Your use of the Third Party Websites may be subject to separate terms and conditions displayed on the Third Party Websites. You acknowledge that Adventurous Women may receive commissions in respect of goods or services that you purchase on a Third Party Website when you access that Third Party Website using a link from our Website. For instance, Travel Insurance is provided by 'Travel Insurance Direct', so when you click on the insurance banner you will be redirected to a website operated by Travel Insurance Direct. If you do not agree with any part of these terms and conditions, you must not use the Website. Adventurous women excludes all liability to you in relation to your use of the Website.

3j) If you are the original purchaser of one of our adventures (whether or not you actually participate in the adventure purchased), it is your responsibility to inform all parties involved in the adventure, of these terms and conditions. The person making a booking acknowledges to have accepted these terms and conditions on behalf of everyone named in the booking.

3k) By selecting the "Book Now"or "Pay Now" button or downloading any booking material or by accessing any data, information or material using the Website, you agree to be bound by these terms and conditions.

3l) Each Third Party Service Provider have their own Cancellation Policies.  It is your responsibility to request these details prior to making any booking or payment.